Refund policy

Returns

We are committed to providing you with high-quality products and exceptional customer service. We want you to be completely satisfied with your purchase, and we offer a 60-day guarantee to ensure your happiness. If you are not satisfied with your purchase for any reason, please contact us at info@nievhealth.shop

Our 30-day return policy means you have 30 days after receiving your item to request a return.

To be eligible for a return, the item must:

Be unused, in original condition, and in its original packaging
Include proof of purchase (receipt or order number)

Non-Returnable Items

Gift cards
Items marked “Final Sale”
Downloadable/digital products

Refunds

Once your return is received and inspected, we’ll notify you by email. If approved, a refund will be issued to your original payment method within 5–10 business days. Shipping costs are non-refundable.

Exchanges

We replace items only if they are defective or damaged. If you need an exchange, email us at info@nievhealth.shop

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

For your protection, we recommend using a trackable shipping service.

Questions?

Contact us anytime at info@nievhealth.shop